Company Name: CMC Ltd.
About Company:
CMC Ltd (A Tata Enterprise) Multinational company with 18 offices in India and operating on more than 500 resident and non-resident locations in India. CMC Ltd is implementing cutting-edge & challenging projects for our preferred clients and provides ample opportunity for learning and career growth.
CMC Ltd (A Tata Enterprise) Multinational company with 18 offices in India and operating on more than 500 resident and non-resident locations in India. CMC Ltd is implementing cutting-edge & challenging projects for our preferred clients and provides ample opportunity for learning and career growth.
Role: Team Leader -(NonTechnical)
Experience: 3 – 5 Years
Location: Guwahati, Kolkata, Beharampur WB
Compensation: Rupees 2,00,000 – 2,50,000
Education: UG – Any Graduate – Any Specialization
PG – MBA/PGDM – Any Specialization
Compensation: Rupees 2,00,000 – 2,50,000
Education: UG – Any Graduate – Any Specialization
PG – MBA/PGDM – Any Specialization
Desired Candidate Profile:
Excellent Communication and presentation skills
Good Personality with leadership
People management skills
Good communication and interpersonal skills
Proficient in English and regional language
Computer savvy-good in MS Office
Computer proficiency with high typing accuracy
Capability to manage customer and services oriented processes
Good Personality with leadership
People management skills
Good communication and interpersonal skills
Proficient in English and regional language
Computer savvy-good in MS Office
Computer proficiency with high typing accuracy
Capability to manage customer and services oriented processes
Job Description
For the Post of TL:
· Responsible for delivery of services
· Report to the Customer Service Manager.
· Resolve customer queries and issues.
· Ensure quality of services delivered.
· Escalate customer issues for quick resolution.
· Execute activities to meet the service period SLAs
· Responsible for delivery of services
· Report to the Customer Service Manager.
· Resolve customer queries and issues.
· Ensure quality of services delivered.
· Escalate customer issues for quick resolution.
· Execute activities to meet the service period SLAs
Desirable – MBA(Preferred) with 3 -4 yrs exp in retail service delivery / banking operations,atleast 1 yr as a lead
Email Address: prasun.dey@cmcltd.com
