Bank Of America Opportunity @ CS&S E.Mail
Job Code : TL/CS&S E-mail/ Your Qualification & Experience
Process : CS&S Email
Positions : 3 [Team Leader]
Skills Required:
- Excellent Communication skills and willingness to work in Night Shifts.- Any Graduate with min 4 years of relevant experience with at least 1-year as a TL.
- Should have handled a team of 8-12 members.
- Should have exposure in conducting performance appraisals independently.
- Latest experience should be in a BPO environment and should have sound knowledge of operational metrics.
Process Overview:
● This is an Online Banking process involving responding to Customer queries via Email/ Live chat channel.
● We serve retail customer domiciled in the US and the role is to receive an Email/ Live chat.
● Understanding what the customer is asking (Pertinent to that customer account) and perform the maintenance and respond to the customer.
● Good Grammatical and language skills and understanding ow our Bank works is critical for this role.
Apply Now: Please forward eligible profiles to sureshchowdary_kyss@yahoo.com with the above mentioned job code.
All Resumes with above Job Codes only, will be responded.
Resumes without Job Codes may not be actioned upon.
For Queries and more details you may call to below num b/w 10am-2pm only
Apply Now: Please forward eligible profiles to sureshchowdary_kyss@yahoo.com with the above mentioned job code.
All Resumes with above Job Codes only, will be responded.
Resumes without Job Codes may not be actioned upon.
For Queries and more details you may call to below num b/w 10am-2pm only
Thanks & regards,
Suresh Chowdary Yepuri
9391 626 882