Bank Of America Opportunity @  CS&S E.Mail

Job Code  : TL/CS&S E-mailYour Qualification & Experience
Process    :  CS&S Email
Positions  :  3 [Team Leader]

Skills Required:
- Excellent Communication skills and willingness to work in Night Shifts.
- Any Graduate with min 4 years of relevant experience with at least 1-year as a TL.
- Should have handled a team of 8-12 members.
- Should have exposure in conducting performance appraisals independently.
- Latest experience should be in a BPO environment and should have sound knowledge of operational metrics.

Process Overview:
 ● This is an Online Banking process involving responding to Customer queries via Email/ Live chat channel.
 ● We serve retail customer domiciled in the US and the role is to receive an Email/ Live chat.
 ● Understanding what the customer is asking (Pertinent to that customer account) and perform the maintenance and respond to the customer.
● Good Grammatical and language skills and understanding ow our Bank works is critical for this role.

Apply Now:    Please forward eligible profiles to  with the above mentioned job code.

  All Resumes with above Job Codes only, will be responded.
  Resumes without Job Codes may not be actioned upon. 

For Queries and more details you may call to below num b/w 10am-2pm only 

    Thanks & regards,
Suresh Chowdary Yepuri
    9391 626 882

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