Company Name: CMC Ltd.
About Company:
CMC Ltd (A Tata Enterprise) Multinational company with 18 offices in India and operating on more than 500 resident and non-resident locations in India. CMC Ltd is implementing cutting-edge & challenging projects for our preferred clients and provides ample opportunity for learning and career growth.
Role: Team Leader -(NonTechnical)
Experience: 3 – 5 Years

Location: Guwahati, Kolkata, Beharampur WB
Compensation: Rupees 2,00,000 – 2,50,000
Education: UG – Any Graduate – Any Specialization
PG – MBA/PGDM – Any Specialization
Desired Candidate Profile:
Excellent Communication and presentation skills
Good Personality with leadership
People management skills
Good communication and interpersonal skills
Proficient in English and regional language
Computer savvy-good in MS Office
Computer proficiency with high typing accuracy
Capability to manage customer and services oriented processes
Job Description
For the Post of TL:
· Responsible for delivery of services
· Report to the Customer Service Manager.
· Resolve customer queries and issues.
· Ensure quality of services delivered.
· Escalate customer issues for quick resolution.
· Execute activities to meet the service period SLAs
Desirable – MBA(Preferred) with 3 -4 yrs exp in retail service delivery / banking operations,atleast 1 yr as a lead
Email Address: prasun.dey@cmcltd.com

 
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