Position : Process Associate/ Technical Support/Language Associates
Experience: Fresher's & Experienced (0 to 3 yrs)


We have Process Associate/Technical Support/Language Associates requirements at the centre in Bangalore, details of which are given below:

Job Description:
  • Process Associate (23rd / 25th / 26th / 28th Feb Interviews)
  • Good PC and database knowledge and project/process management skills
  • Initiative and independence; Customer focus
  • Excellent written & spoken communication skills
  • BE, Btech, MBA & MCA,B.Sc IT, M.Sc IT, Computer Science graduates are not eligible
  • Technical Support (Voice based) (25th and 27th Feb Interviews)
  • Troubleshooting Hardware / Networking/OS related queries of our global customers Over Phone which involves working in different time zones
  • Take calls from Global customers and initiate the right response to them, positively and professionally
  • Deal with a wide range of products using a powerful information database
  • Provide remote solutions to problems, probe problems and explain the solution in such a way that non-technical users understand.
  • Language Specialist German, French, Italian, Portugese, Chinese, Spanish, Korean, Japanese, Arabic. (26th / 28th Feb and 2nd March Interviews )
  • Transaction processing involving usage of foreign language
  • Responsible for ensuring business controls, turnaround time and accuracy of the process
  • Participating in projects, language circle and language training
Eligibility Criteria:
  • Graduate in any discipline with a minimum of 50% and above aggregate scores (Strictly 2006 - 2011 pass outs with no backlogs.)
  • Experience: 0 - 3 of experience(BPO/Non BPO/KPO/Financial Services Industry)
What we have for you!
You can look forward to a fulfilling and enriching career with HP. At HP, we encourage employees (after a minimum of 18 months in the current roles) to explore career opportunities across different business units, customer segments and functional roles within HP itself.

WALK-IN SESSION:

  • 23rd Feb 11 : Process Associate , Language Specialist
  • 25th Feb 11 : Process Associate, Language Specialist, Technical Support
  • 26th Feb 11 : Process Associate , Language Specialist
  • 27th Feb 11 : Technical Support
  • 28th Feb 11 : Process Associate , Language Specialist
  • 2nd Mar  11: Language Specialist

Venue:
LAKSHYA Towers
5th Floor, #16(old No. 309/2),
OPP: P.M.R Hall, 5th Block,
K H B Colony, KORAMANGALA
BANGALORE - 560034
Phone Number: 080 40981841

Time: 10:00 AM to 2:00 PM

Please ensure that you carry the documents mentioned below for this Walk-in-Interviews:


Mandatory Documents:
  • 10th , 12th and all the degree marks cards(original)
  • Resume (Ensure that your Full Name is on it)
  • 2 copies of recent passport sized photographs
  • Proof of date of birth
  • Degree Certificate/ Provisional Degree Certificate(original)
  • Photo ID (Passport, Driving license, Election ID Card)
  • Offer letter/Revised offer letter/Pay slips (in case of experienced candidates)
Thanks & regards, 
HR-Staffing Team

 
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